*Refund Policy*

At MATTI, customer satisfaction is our top priority. We are committed to providing the highest quality products and ensuring that you have a positive experience with us. However, if you are not completely satisfied with your purchase, we are here to help.

 *Eligibility for Refunds*

1. *Quality Issues*: If you receive a product that is damaged, contaminated, or otherwise compromised in quality, we will gladly offer a refund or replacement.
  
2. *Incorrect Orders*: If the product you received does not match your order, please contact us within 7 days of purchase to arrange for a refund or excha

 *Non-Refundable Items*

1. *Used Products*: Products that have been opened or used are not eligible for a refund, unless there is a proven quality issue.
  
2. *Perishable Goods*: Due to the nature of our products, we cannot accept returns on perishable items after they have been opened or partially used.

 *How to Request a Refund*

To request a refund, please follow these steps:

1. *Contact Us*: Reach out to our customer service team at 916268477521 with your order details and the reason for the refund request.
  
2. *Provide Proof of Purchase*: Please have your receipt or proof of purchase ready to help us process your request efficiently.

 *Refund Process*

- Refunds will be issued using the original method of payment.
- Please allow 7-10 business days for the refund to be processed and reflected in your account.

### *Contact Us*

If you have any questions about our refund policy, please feel free to contact us at 6268477521. We are here to assist you and ensure your satisfaction with our products.

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You can adjust this policy to better suit your specific business practices and customer expectations.